Unable to Stop KDI Services

Before making any configuration updates, it's essential to stop the KDI services to ensure a clean and safe configuration update process. Follow these steps to stop the KDI services:

Stop Keysight Distributed Infrastructure Service

Windows

  1. Open Services: Press Win + R to open the Run dialog and type services.msc.
    This will open the "Services" window.
  2. Locate the Service: In the "Services" window, search for "Keysight Distributed Infrastructure Service."
  3. Stop the Service: Right-click on the "Keysight Distributed Infrastructure Service" in the list, and select Stop from the context menu.
    Alternatively, you can use commands to stop the service as follows:
  • Open a command prompt with administrator privileges.

  • Run the following command to stop the KDI service:

    net stop Keysight Distributed Infrastructure Service

Linux

  • Open a terminal with root or sudo privileges.

  • Run the following command to stop the KDI service:

    systemctl stop Keysight Distributed Infrastructure Service

Stop KDIS Service

Windows:

  1. Open Task Manager, switch to the Details tab and search kdis.exe.

  2. Select kdis.exe→ End Task.
    Alternatively, you can use commands to stop the service as follows:

    • Open a command prompt with administrator privileges.

    • Obtain the process ID (PID) of the KDIS service.

      tasklist | find "kdis"

    • Kill the process 

      taskkill /F /PID <process_id>

Linux:

    • Open a terminal with root or sudo privileges.

    • Obtain the process ID (PID) of the KDIS service.

      pgrep -l "kdis"

    • Kill the process 

      kill -9 <process_id>