Real Time

Instrument Problems

For EXT instrument problems, refer to the EXT's documentation.

Signal Generator

  1. Check the signal generator for error messages. If possible, correct the conditions indicated by the messages.

    When a setting conflict (error) occurs, an error number and a brief message appear at the bottom of the signal generator display. You can view the full text of the error message on the signal generator front panel or by executing SCPI commands.

  2. Refer to the signal generator documentation for further troubleshooting.

  3. If necessary, contact Keysight Technologies.

PXB

Refer to the PXB's online documentation for error message descriptions and troubleshooting procedures.

Error messages

“Instrument is not configured correctly for proper download and Playback”

This error is displayed when the PXB is not configured to accept an ARB waveform file or if not enough BBG resources are available. Check the following possible causes:

  1. Confirm that you have loaded the correct configuration on the PXB.

  2. Confirm that the loaded configuration contains the correct number of BBGs. For example, if Signal Studio set up to download two waveform files, the loaded PXB configuration must contain at least two BBGs.

“Download is not allowed while Instrument is in Play state. Press “Stop” on Instrument”

You cannot download waveforms from Signal Studio to the PXB while the PXB is playing a waveform.

Press the “Stop” button on the PXB to stop the currently playing waveform before downloading waveforms from Signal Studio.

Computer

Software Problems

Interface Problems

Contacting Keysight