When a "Restricted User" tries to run the Signal Studio application without the correct security permissions, an unhandled exception error message indicates that access is denied.
Cause: The user permissions are not correctly set.
Solution: The administrator must set the correct user permissions in the Signal Studio installation folder. See the instructions in User Permissions.
After downloading the waveform, the signal generator displays the following error: "Baseband Generator DAC over range".
Cause: The number of frames and some baseband filter selections (such as NONE) can result in a high crest factor, causing digital to analog converter (DAC) overflow.
Solution: Reduce the runtime scaling value to 50 percent or less.
After clicking on the tool bar, or in the System Configuration Wizard, an Authorization dialog box or license error message appears.
Cause: A license file for an instrument being used cannot be found in the PC or in the instrument.
Solution: To be fully functional, the software requires a valid license. You must have either a permanent license or a valid 30-day trial license for each instrument being used. To obtain a free, 30-day trial license or purchase a permanent license, see Licensing.
After clicking in the System Configuration Wizard, "FW version is not valid" appears.
Cause: The signal generator firmware needs to be upgraded.
Solution: See System Requirements for information about updating the firmware.
After clicking in the System Configuration Wizard, "Connection failed" appears.
Cause: The LAN or GPIB instrument connection may not be properly enabled.
Solution: Verify that all equipment is properly connected and that the LAN or GPIB interface is correctly installed and configured. (See Keysight IO Libraries.) Ensure that the GPIB or LAN information that you entered in the System Configuration Wizard matches the instrument and interface you are using. See Interface Problems for more troubleshooting information.