Troubleshooting Video Call
Last updated: January 16, 2009
UE-to-UE Video Call
This section is only applicable to the lab application and to a test application with the required feature license.
-
Ensure that
Video Call Type
is set to
UE-to-UE
.
-
The 8960 receiving the UE-to-UE video call origination must be in
Active Cell Operating Mode
, in
Idle
state.
-
If one of the 8960s is partially preset while up on a UE-to-UE video call, the call to its UE is dropped with no over-the-air signaling. If the other UE does not recognize that the call has dropped (and thus ends the call), you should manually end the call or partially preset its 8960 as well.
-
If one of the 8960s is fully preset while up on a UE-to-UE video call, the external device connection is disconnected, which causes both 8960s to end the call with their respective UEs.
-
Originating a UE-to-UE video call on your UE may require different key presses than originating a voice call.
-
The underlying architecture of the
External Device Connection
feature (used to establish a
UE-to-UE Video Call
) has changed over time. The implementations are not compatible (see
Troubleshooting External Device Connection
). To establish an
External Device Connection
between two test sets, the test sets must have compatible firmware (see www.keysight.com/find/8960upgrades for more information).
UE-to-8960LAN Video Call
This section is only applicable to the lab application.
-
Ensure that
Video Call Type
is set to
UE-to-8960LAN
.
-
To originate a
UE-to-8960LAN
video call from your external device,
Allow Remote Call Origination State
must be set to
On
.
-
To release the
UE-to-8960LAN
video call from your external device,
Allow Remote Call Release State
must be set to
On
.
-
The timing between the "Video Call Established Indication" from the test set and the arrival of the first data message on the data interface is not specified; either message can arrive at the external device first.
-
The timing between the "Video Call Terminated Indication" from the test set and the arrival of the last data message on the data interface is not specified; either message can arrive at the external device last.
-
Ensure that your external device is set to send control messages to the UDP port and IP address specified by the
Control Message Receiving UDP Port
and
LAN IP Address
settings.
-
Ensure that your external device is set to receive control messages at the UDP port and IP address specified by the
Control Message Destination UDP Port
and
Control Message Destination IP Address
settings.
-
Ensure that your external device is set to send data messages to the UDP port and IP address specified by the
Data Message Receiving UDP Port
and
LAN IP Address
settings.
-
Ensure that your external device is set to receive data messages at the UDP port and IP address specified by the
Data Message Destination UDP Port
and
Data Message Destination IP Address
settings.
Loopback Video Call
This section is only applicable to the lab application.
-
Ensure that
Video Call Type
is set to
Loopback
.
-
The 8960 receiving the Loopback video call origination must be in
Active Cell Operating Mode
, in
Idle
state.
-
Originating a loopback video call on your UE may require different key presses than originating a voice call.