Contact Keysight

Although the N1500A software has been designed for convenience and ease of use, problems can arise.

For technical assistance contact Keysight by internet, phone, fax or email.

Complete up to date information for world wide assistance is available on the internet at www.Keysight.com/find/contactus.

Before You Contact Keysight Technologies, first do the following:

1. Refer to Common Problems and Solutions. For problems associated with the network analyzer, computer, or printer please refer to its manual.

2. Save a copy of the setup file

3. Then log this information:

   • N1500A Software revision

   • Running software on Computer or PC

     • If PC

     • PC Operating system

     • Type of HP-IB or GPIB card

   • Network analyzer:

     • Model number

     • Firmware revision

     • Options installed

   • Any additional system hardware, for example ECal

   • Problem description:

     • Error messages?

     • How can the problem be duplicated?

     • Is the problem intermittent?