If you encounter the following problems during startup or operation of the E5071C, in which initial registration of the Windows Operating System has been properly performed, execute system recovery and update the Firmware revision.
The system automatically shuts down immediately after the startup, or the startup process stops.
The measurement screen appears, but "Power on test fail" or "Calibration data lost" is displayed in the instrument message/warning area against a red background in the lower-left part of the screen. The system enters the service mode. (The instrument status bar in the lower-right displays SVC in red).
The system hangs up while the instrument is controlled from VBA or external PCs.
The blue screen appears and the system hangs up.
The response is much slower than usual.
When execution of system recovery does not result in normal operation, a failure may have occurred. Contact Keysight customer contacts.
For other problems, refer to Troubleshooting.