Real Time

Instrument Problems

For EXT instrument problems, refer to the EXT's documentation.

Signal Generator

Error messages

  1. Check the signal generator for any error messages; if possible, correct any conditions indicated by the messages.

    When a setting conflict (error) occurs, an error number and a brief message appears at the bottom of the signal generator display. You can view the full text of the error message either by using the front panel of the signal generator or by executing SCPI commands:

    Front Panel

    On the ESG/PSG, press Utility > Error Info.

    On the MXG/EXG, press the Error hardkey.

    SCPI

    Execute the SCPI error commands described in the System subsystem located in the SCPI command reference.

    For more information on error messages, see the signal generator's programming guide for remote viewing or the user’s guide for front panel viewing.

  2. Refer to the signal generator's documentation for further troubleshooting hints.

  3. Contact Keysight Technologies.

Front Panel Keys Do Not Work

Downloading the signal configuration places the signal generator in remote operation mode, which deactivates front panel operation. To restore front panel operation to the signal generator, press the Local key on the signal generator, or press the Local button in the software.

PXB

Error messages

“Instrument is not configured correctly for proper download and Playback”

This error is displayed when the PXB is not configured to accept an ARB waveform file or if not enough BBG resources are available. Check the following possible causes:

  1. Confirm that you have loaded the correct configuration on the PXB.

  2. Confirm that the loaded configuration contains the correct number of BBGs. For example, if Signal Studio set up to download two waveform files, the loaded PXB configuration must contain at least two BBGs.

“Download is not allowed while Instrument is in Play state. Press “Stop” on Instrument”

You cannot download waveforms from Signal Studio to the PXB while the PXB is playing a waveform.

Press the “Stop” button on the PXB to stop the currently playing waveform before downloading waveforms from Signal Studio.

Other information

Refer to the PXB's online documentation for error message descriptions and troubleshooting procedures.

Computer

  1. Verify that the equipment meets the minimum requirements as described in the System Requirements step of the installation procedure.

  2. Refer to the computer's documentation for troubleshooting and repair.

Interface Problems

Signal Generator

Software Problems

Contacting Keysight