Instrument Problems

Signal Generator

Error Messages

  1. Check the signal generator for any error messages. If possible, correct any conditions indicated by the messages.

    When a setting conflict (error) occurs, an error number and a brief message appear at the bottom of the ESG/MXG display. You can view the full text of the error message either by using the front panel of the ESG/MXG or by executing SCPI commands.

    Front Panel:

    Press Utility > Error Info.

    SCPI:

    Execute the SCPI error commands described in the System Subsystem located in the ESG/PSG SCPI Command Reference.

  2. Refer to the ESG or MXG documentation for further troubleshooting.

  3. Contact a Keysight Technologies Service Center.

Front Panel Keys Do Not Work

Downloading the signal configuration places the signal generator in remote operation mode, which deactivates front panel operation. To restore front panel operation to the signal generator, press the Local key on the signal generator, or press the Local button in the software.

Computer

  1. Verify that the equipment meets the minimum requirements, as described in the system requirements.

  2. Refer to the computer's documentation for troubleshooting and repair.

Software Problems

Interface Problems

Contacting Keysight