Instrument Problems
For EXT instrument problems, refer to the EXT's documentation.
Signal Generator
Error messages
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Check the signal generator for any error messages; if possible, correct any conditions indicated by the messages.
When a setting conflict (error) occurs, an error number and a brief message appears at the bottom of the signal generator display. You can view the full text of the error message either by using the front panel of the signal generator or by executing SCPI commands:
Front Panel
On the ESG/PSG, press .
On the MXG/EXG, press the hardkey.
SCPI
Execute the SCPI error commands described in the System subsystem located in the SCPI command reference.
For more information on error messages, see the signal generator's programming guide for remote viewing or the user’s guide for front panel viewing.
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Refer to the signal generator's documentation for further troubleshooting hints.
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Contact Keysight Technologies.
Front Panel Keys Do Not Work
Downloading the signal configuration places the signal generator in remote operation mode, which deactivates front panel operation. To restore front panel operation to the signal generator, press the key on the signal generator, or press the Local button in the software.
Computer
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Verify that the equipment meets the minimum requirements as described in the System Requirements step of the installation procedure.
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Refer to the computer's documentation for troubleshooting and repair.