Troubleshooting Hint for M9485A

Trouble on Launcher

When you encounter a problem on the M9485A launcher such as the modules cannot be displayed, execute the following steps.

  1. Close the M9485A SFP launcher.

  2. Execute the Connection Expert.

  3. Click "Rescan" button at the top left in the Instrument tab.

  4. Execute the M9485A SFP launcher.

  5. If it is still not resolved, reboot the system (chassis and PC).

  6. If it is still not resolved, reinstall the IO library.

Operator's check or Start up Self Test Fail

When the operator's check or start up self test is failed, read the dialog message and check the cable connection first. The cable connection includes not only cable itself but also the divider and smp-smp adapter which connects between receiver modules and divider.

The operator's check consists of the following three parts.

The following figure shows the flow. When a test is failed, an error message is displayed and store the failed information into the log file.

Digital Connection Check

PXI Local Bus

When you have this error, replace the module into the other slot. If the failed slot is still the same, the chassis is suspicious.

Front Panel

Check the front panel cable connections.

Back Plane

Check the Connection Expert to confirm if the chassis is detected correctly.

When you are using non-keysight chassis and digital connection test failed, check the trigger bus routing of chassis. See FAQ of M9485A in the Keysight web page for non-Keysight chassis setup. The trigger bus routing for the Keysight chassis is defined automatically, however, check the chassis SFP to confirm if the trigger bus routing is correct. Refer to the Trigger Bus Routing below. If it is not correct, see Trouble_on_Launcher.

Module and Analog Connection Test

If multiple failures occur, open the M9485A_SelftestLog.txt under C:\Users\Public\Public Documents\Network Analyzer. Check the failed test number (Rx, Sx or Lx) in the log file. See the following tables to find out the failure point.

Here are notes for troubleshooting.

1-Chassis Configuration

***: Most suspicious, ** : Middle, *: Low

F: Fail, Blank: Pass, NC: Pass or Fail

Reference Test

Test No.

Suspicious Points

R6

R7

M9309A (Left one, Source)

Connection between M9309A (Left one, Source) and M9310A

M9310A

F

F

***

 

 

 

F

 

**

*

Test No.

Suspicious Points

R11

R12

Connection between M9300A and M9376A/M9377A

M9376A/M9377A

F

F

**

*

 

F

***

 

Source Test

Test No.

Suspicious Points

S19

S20

S4

S5

S6

S7

S8

S9

M9310A

Connection between M9310A and M9340A

M9340A

Connection between M9340A and M9376A/M9377A

M9376A/M9377A

F

F

F

F

F

F

F

F

***

 

 

 

 

 

F

F

F

F

F

F

F

***

 

 

 

 

 

 

F

F

F

F

F

F

*

**

*

 

 

 

 

 

F

F

F

F

F

 

***

 

 

 

 

 

 

 

F

F

F

F

 

 

***

 

 

 

 

 

 

 

F

F

NC

 

 

 

 

***

 

 

 

 

 

 

F

NC

 

 

 

***

 

 

 

 

 

 

 

 

F

 

 

 

 

***

 

 

 

 

 

F

 

NC

 

 

 

***

 
LO Test

Test No.

Suspicious Points

L1

L2

L3

L4

L5

L6

M9309A (Right one, LO)

Connection between M9309A (Right one, LO) and M9340A

M9340A

Connection between M9340A and M9376A/M9377A

M9376A/M9377A

F

F

F

F

F

F

***

 

 

 

 

 

F

F

F

F

F

 

**

*

 

 

 

 

F

F

F

F

 

***

 

 

 

 

 

 

F

F

F

 

 

***

 

 

 

 

 

 

F

F

 

 

 

 

***

 

 

 

 

 

F

 

 

 

***

 

 

 

 

 

F

 

 

 

 

***

 

 

Cable Connections for M9376A configuration

If your configuration includes M9377A, refer to the Port Configuration Wizard or the installation guide.

 

 

Chassis Trigger Bus Routing

When the number of receivers is equal and more than 7, the red arrows should be connected.

2-Chassis Configuration

***: Most suspicious, ** : Middle, *: Low

F: Fail, Blank: Pass

Chassis A: has M9310A and M9309A

Chassis B: has M9300A

Note: Refer to PXI/AXIe Chassis tab in Keysight Connection Expert for chassis No. 1 or 2 in the error message.

Reference Test

Test No.

Suspicious Points

R6

R7

M9309A (Left one, Source)

Connection between M9309A (Left one, Source) and M9310A

M9310A

F

F

***

 

 

 

F

 

**

*

Test No.

Suspicious Points

R13

R14

R15

R11

R12

Connection between M9300A and M9340A (Left one in Chassis A or Chassis B)

M9340A (Left one in Chassis A or Chassis B)  

Connection between M9340A (Left one in Chassis A or Chassis B)  and M9376A/M9377A

M9376A/M9377A

F

F

F

F

F

**

*

 

 

 

F

F

F

F

***

 

 

 

 

 

F

F

F

 

***

 

 

 

 

 

F

F

 

 

**

*

 

 

 

 

F

 

 

***

 

Source Test

Test No.

Suspicious Points

S19

S20

S10

S11

S12

M9310A

Connection between M9310A and M9340A (Left one in Chassis A)

 M9340A (Left one in Chassis A)

F

F

F

F

F

***

 

 

 

F

F

F

F

***

 

 

 

 

F

F

F

*

**

*

 

 

 

F

F

 

***

 

 

 

 

 

F

 

 

***

Test No.

Suspicious Points

S4

S5

S6

S7

S8

S9

Connection between M9340A (Leftt one in Chassis A)  and M9340A (Right one in Chassis A and B)

M9340A (Right one in Chassis A and B)

 Connection between  M9340A (Right one in Chassis A and B) and M9376A/M9377A

M9376A/M9377A

F

F

F

F

F

F

**

*

 

 

 

F

F

F

F

F

***

 

 

 

 

 

F

F

F

F

 

***

 

 

 

 

 

F

F

NC

 

 

 

***

 

 

 

 

F

NC

 

 

***

 

 

 

 

 

 

F

 

 

 

***

 

 

 

F

 

NC

 

 

***

 

LO Test

Test No.

Suspicious Points

L1

L7

L8

L9

M9309A (Right one, LO)

Connection between M9309A (Right one in Chassis A)  and M9340A (Left one in Chassis B)

M9340A (Left one in Chassis B)

F

F

F

F

***

 

 

 

 

F

F

F

 

**

*

 

 

F

F

 

***

 

 

 

 

F

 

 

***

Test No.

Suspicious Points

L2

L3

L4

L5

L6

Connection between M9340 (Right one in Chassis B)  and M9340A (Left one in Chassis B)  

M9340A (Right one in Chassis A and B)  

Connection between M9340A (Right one in Chassis A and B)  and M9376A/M9377A

M9376A/M9377A

F

F

F

F

F

**

*

 

 

 

F

F

F

F

***

 

 

 

 

 

F

F

F

 

***

 

 

 

 

 

F

F

 

 

 

***

 

 

 

 

F

 

 

***

 

 

 

 

F

 

 

 

***

 

 

Cable Connections for M9376A configuration

If your configuration includes M9377A, refer to the Port Configuration Wizard or the installation guide.

 

Chassis Trigger Bus Routing
Chassis A

When the number of receivers is equal and more than 6, the arrows in red circle are not connected.

Chassis B

When the number of receivers is equal and more than 6, the arrows in red circle are not connected.


Last modified:

18-May-2016

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