Instrument Problems

Instrument

E8267D PSG Output Power Level Errors

Differences in the E8267D automatic level control (ALC) circuit, as compared to the E4438C ESG or N5182A MXG instruments, can create output power level errors with signals that burst on and off in the manner of WiMAX. Refer to Power Control for E8267D PSG Signal Generators for information on adjusting the ALC.

MIMO System Synchronization Errors.  

If you have configured a MIMO system and are not getting any output power from one or both of the instrument or the signals from the two instruments are not synchronized, refer to Manual Synchronization of MIMO Systems for more information.

Error Messages

  1. Check the instrument for any error messages. If possible, correct any conditions indicated by the messages.

    When a setting conflict (error) occurs, an error number and a brief message appear at the bottom of the ESG/MXG/PSG display. You can view the full text of the error message either by using the front panel of the ESG/MXG/PSG or by executing SCPI commands.

    Front Panel:

    On the ESG or PSG, press Utility > Error Info.

    On the EXG/MXG, press the Error hardkey.

    SCPI:

    Execute the SCPI error commands described in the System Subsystem located in the SCPI Command Reference.

  2. Refer to the instrument's documentation for further troubleshooting.

  3. Contact a Keysight Technologies Service Center.

Front Panel Keys Do Not Work

Downloading the signal configuration places the instrument in remote operation mode, which deactivates front panel operation. To restore front panel operation to the instrument, press the Local key on the instrument, or press the Local button in the software.

Computer

  1. Verify that the equipment meets the minimum requirements, as described in the system requirements.

  2. Refer to the computer's documentation for troubleshooting and repair.

Software Problems

Interface Problems

Contacting Keysight