Firmware Update


PNA firmware updates are available to you at no cost in a self-extracting Install Shield file. The update includes the PNA application, Online help, and Service Utilities. Note: The file is at least 50 MB.  

Note: The CPU speed, amount of RAM, and Operating System in your PNA may limit your ability to update firmware. See http://na.support.keysight.com/pna/firmware/PNA_support_matrix.doc.

The following options are available for you to update your PNA application:

To manually check the version of firmware on the PNA, click Help, then About Network Analyzer.

Tip: Use Move App to Back to cause the PNA application to move behind this application on the screen.

Note: After a firmware update...

  • Custom Cal Kits must be imported. Learn more

  • If a different desktop icon named "Network Analyzer" exists, the shortcut to the PNA application will assume the same icon. Right-click on the desktop, then click Refresh.

Other Support Topics

Auto-Check

With Internet access to your PNA, Auto-Check automatically and regularly checks the Internet for new PNA firmware revisions.  If a new revision is found, a notification message prompts you to run the Firmware Update utility, which then performs the actual download.

Without Internet access to your PNA, Auto-Check provides a reminder prompt at the selected intervals.

Auto-Check is run only when the PNA application is started. Once the PNA application is running, it will not check for updates again until it is restarted.

When Auto-Check runs, it checks the following conditions:

If all of these conditions are true, Auto-Check shows the following dialog box.

If all of these conditions are NOT true, or to change these settings at any time, press System, then Service, then Update Firmware. From within the utility, click AutoCheck. These preferences are stored in the PNA registry. Future firmware updates will not change these settings.

PNA Auto-Check dialog box help

Enable  When the PNA application is started, Auto-Check will search the PNA website for firmware updates at the selected time interval.

Disable  When the PNA application is started, Auto-Check will NOT search the PNA website for firmware updates.

Time Interval  Select the time interval Auto-Check is to search for firmware updates.

Accept  Starts update process.

Ignore  No further action is taken until the selected time interval has elapsed.

Remind Me Later:  This window is displayed again after 1-20 days depending upon the time interval selected.

Firmware Update Utility

Note: You must have administrative privileges on the analyzer to run this utility. See Set Up Analyzer Users.

How to start Firmware Update

Connect the PNA to the Internet. A LAN connection is recommended because a firmware download can take many hours using a modem.

Using front-panel
hardkey
[softkey] buttons

Using Menus

  1. Press System

  2. then [Service]

  3. then [Update Firmware]

  1. Click Utility

  2. then System

  3. then Service

  4. then Update Firmware

  1. Click Check for Updates.

  2. If updates exist, click Download & Install.

No programming commands are available for this feature

 

Firmware Update dialog box help

Note: Your privacy is important to Keysight. The update utility does NOT send ANY information from the PNA to the server. It only downloads from the server to the PNA.

Restart  Click to restart from the beginning.

Configure  Click to launch the Configure dialog box.

Clean-up  Click to delete all but the two most recent install shield packages from the PNA hard drive.

Firmware History  Available after clicking Check for Updates.

Auto-Check  Launches the Auto-Check dialog box.

Item / Application  Lists the items available for download at the firmware website.

  • Click items with   i   to read more information about the download.

  • Items in RED should be downloaded and installed individually.

  • Multi-language help includes all help files except English.

Note: The firmware includes the help file. Therefore, only the firmware checkbox will be selected if a new version for both the firmware and the help file are available.

Select Source  

Default Website  The Keysight site that contains update FW.

Other Specified URL  Click if you were instructed to get firmware from a different website.

Check Customer FW Releases  Check this box to also check Customer Releases in addition to Production Releases. This setting provides you with the very latest PNA firmware. Customer Releases are fully supported but have not yet been tested in all production models. Customer Releases take precedence over Production Releases. This setting is remembered and applied the next time the update utility is run.

Special Access Code...  Type in the code if you were given one from Keysight Technical Support. Otherwise, leave blank.

Make Latest Firmware Available...  Select this checkbox if you want to download the latest firmware, even if it is not new.

Check for Updates  Click to look for firmware updates at the Keysight website. If there are newer versions, the files will be listed.

Download and Install  When updates are found, this selection becomes available. Some files may be pre-checked. Be sure the corresponding boxes are checked for the files you want to download. Then click to download and install the update.

Download Only   Click to download the files to the analyzer hard disk and install the files at a later time. At that time, click Install from File.

 

 

Configuration dialog box help

Note: If the update utility will not connect, try to access ANY Internet website. Contact your local IT department if necessary.

Proxy Setting

No Proxy or Default Proxy  Click if you use a LAN connection. The update utility will automatically use the proxy specified in Internet Explorer.

Use specified Proxy / Port  Click to enter the proxy name and port. The format is: proxyName:portNumber. (The proxy port number is typically 8088).

Internet timeout  If you are using an automatic dial-up Internet connection you may need to increase the timeout.

Current Connection Status  Shows the current status of the PNA connection to the Internet.

Note: These settings are NOT saved; they must be re-entered each time the update utility is run.

Keysight Website Access

If you cannot access the Internet directly with your PNA, you can use an external PC with Internet access to download the file from the Keysight website. You can then transfer the file from your PC to your analyzer over a LAN or other means.

  1. Go to http://na.support.keysight.com/pna/firmware

  2. Click on the firmware to be downloaded.

  3. Save the program to disk (hard drive of your PC).

  4. Transfer the file from your PC to your PNA using LAN, CD, or USB Pen drive.

  5. Double-click the file on the PNA.

Warning: You can save the update file to your PC, but do not attempt to install the PNA application on your PC. It will alter system settings and can result in system crashes.


Last Modified:

29-Aug-2013

Upgrade to update

Move to back

12-Oct-2009

Added customer release (9.2)

13-Mar-2008

Added limitations note